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Vehicle Manufacturers

Vehicle Manufacturers

We have been actively involved all aspects of VM aftermarket for many years, working with a number of manufacturers over that time.

Managing the supply chain can be a challenge, especially where it can be more fragmented such as body repair, as can keeping up-to-date with technological developments, industry standards, statutory requirements etc. Below is a quick summary of some engagement components under previous client relationships spanning service, MOT and bodyshop;

  • authoring of operational & technical standards
  • audit & compliance opposite the standards
  • network management
  • liaison with internal technical functions
  • publishing of communications & data
  • customer satisfaction measurement
  • warranty management
  • vehicle damage engineering
  • forensic assessments

Please contact us if your requirements relate to any operational aspect of your aftersales business or your networks, be they franchised or independent.